Introduction
At Indian Export Webmart, we are committed to ensuring customer satisfaction. However, due to the nature of our services, we have specific refund guidelines.
1. Refund Eligibility
1.1 Refunds are only applicable for services that were not delivered as agreed.
1.2 Requests for refunds must be submitted within 7 days of payment.
2. Non-Refundable Services
2.1 Payments made for lead generation plans or subscriptions are non-refundable once services have started.
2.2 Fees for website creation or customization are non-refundable after the project has commenced.
3. Refund Process
3.1 To request a refund, contact our support team at [Your Support Email/Phone].
3.2 We will review your request and process eligible refunds within 14 working days.
4. Exceptions
4.1 No refunds will be provided for delays caused by the user (e.g., failure to provide necessary information).
4.2 Refunds may be denied if the request is found to be fraudulent or not aligned with our policy.